Job Description

Hourly Base Range –$24-32/Hr

Reports to – Aftermarket Business Manager

Annual Bonus – N/A

Direct Reports – N/A

Remote – N/A

Status – Non-Exempt

Company Website:

ABOUT SCHNEIDER

At Schneider Packaging Equipment Company, Inc. (Schneider), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper.

Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions.

ABOUT PACTEON

Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit .

OUR CORE VALUES

We believe and live our Core Values, our IPACT:

I ntegrity

P ride

A ccountability

C ustomer Service

T eamwork

Our Pacteon Promise is We make it right. As our customer's one source for end-of-line packaging solutions, everyone plays an important role in making that happen.

We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company.

SUMMARY AND PURPOSE

The Project Administrator handles supporting the required seamless communication between the Parts and Service groups, other internal departments, and most importantly- our customers. The Project Administrator will ensure effective communication and documentation both externally and internally to maximize the customers' experience in the field, while meeting Schneider's quality standards and maintaining working knowledge of relevant technologies and best practices.

KEY RESPONSIBILITIES

• Create Service Work Orders for all service work that is tied to a Project or Retrofit.
• Prepare quotes for Service Work Orders using the business management system.
• Support invoicing Service Work Orders.
• Utilize business management system to prepare and send trip confirmation/service acceptance forms. Manage documentation to ensure executed copies are received in a timely manner.
• Collaborate with cross organizational team members to ensure successful job completions with red prints returned to the project management team and all action items are tracked and completed.
• Manage Service Purchase Orders receiving and ensuring that the Business Manager and Finance has them for invoicing.
• Internally track and supply shipping details for parts orders that align with service trips.
• Manage Trip Report Action list and follow-ups.
• Prepare audit forms for Technician trips.
• Run and supply Recommended Spare Parts lists based off machine schedules.
• Pull daily time entries for new Projects being installed- and supply to Project Management Team.
• Coordinating Travel for Engineering and Operations for Service Jobs
• Other tasks as assigned by Manager.

PROFESSIONAL QUALIFICATIONS

• Education:
• Associates in business administration degree preferred, or equivalent with 3-5 years relevant experience in office administration.
• Experience:
• Knowledge of MS Dynamics Field Service Module or similar platform a plus.
• Familiarity with standard IT Tools (Windows, MS Office, SAP/Concur).
• Proven ability to work in a fast-paced, cross functional team environment.
• Skills:
• Excellent communication skills, including conflict management and managing through influence.
• Strong attention to detail while multi-tasking to achieve quality and timely completions of tasks.
• A results-oriented attitude coupled with a strong sense of accountability.

BENEFITS

• Medical/HSA/FSA
• Dental
• Vision
• 401k
• Company paid Life and AD&D
• Optional Life Insurance
• Flexible Work Schedule

PHSICAL REQUIREMENTS & WORK REQUIREMENTS

Physical Requirement

Never

Sometimes

Frequently

Sitting

X

Standing/Walking

X

Lifting/Carrying 10 lbs

X

Lifting/Carrying 30 lbs

X

Pushing/Pulling

X

Keyboarding

X

Gross Manipulation

X

Fine Manipulation

X

Driving

X

Stooping

X

Speaking

X

Hearing

X

Near Visual Acuity

X

Compensation details: 24-32 Hourly Wage

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