Field Service Engineer Job at X Shore, Sarasota, FL

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  • X Shore
  • Sarasota, FL

Job Description

Do you love boating and traveling?

X Shore has an increasing number of boats in the water with customers and we need to ensure the shortest possible down-time while assuring our customers get a world-class experience. To do this, we’re looking for a passionate engineer with a deep commitment to sustainability and a desire to make a positive impact on the environment.

About the role

We’re looking for someone that is excited by our vision, eager for a challenge, and willing to learn on the job. We pride ourselves on transparency and operate in a lean, high-trust environment that encourages everyone to take ownership of their domain.

You will be a full-time member of our Field Service team and will work from our technical office in Sarasota Florida, with significant travel time as well. Given that we’re a startup, you will be working in a fast-moving, dynamic environment that requires adaptability. That said, here are some responsibilities and qualifications we expect to stay relatively constant for this role.

Core responsibilities

  • Maintaining and servicing customer boats in the field as well as our fleet of internal boats in a timely manner
  • Contributing to improving service standards, protocols, and processes
  • Collaborating with engineering and production teams to implement improvements on boat designs, production methods, or service processes.
  • Becoming proficient in assembling, troubleshooting, and disassembling all major boat systems
  • You are flexible and willing to travel with short notice, ensuring that customer issues are resolved promptly
  • Support with transportation and set up at boat shows
  • Technical training with customers, dealers, and internally within X Shore
  • Execute sea trials to assist in proper commissioning along with R&D support

Basic Qualifications

  • Proficiency in using mechanical and electric hand tools
  • Willingness to travel at least 50% on average with short notice
  • Experience building and troubleshooting electromechanical systems such as electricmotors, batteries, sensors, electronics, controls, pneumatics, etc.
  • Experience interpreting engineering drawings, work instructions, electrical schematics, and product data sheets
  • Ability to cultivate positive relationships with all external parties while working in the field
  • Ability to operate independently and make technical decisions supported by data
  • Excellent written and verbal professional communication skills
  • Good written skills allowing you to keep record of maintenance and communicate fixes with customers
  • Ability to work well under pressure and deal with all types of customers by yourself or in a team setting

Bonus qualifications

  • Mechanical or technical degree and or 3+ years working in a mechanical field
  • Prior experience in a fast-paced automotive or marine environment
  • Experience with electrical diagnosis and mechanical systems
  • Experience working with high-voltage EV systems
  • Comfortable pushing an intense but sustainable pace
  • Enthusiasm for boating and clean energy

At X Shore, we encourage diversity and consider all qualified applicants equally for employment, regardless of background, identity, or status. You’re always welcome to reach out even if you don’t meet many of these qualifications. Passion and aptitude make up for a lot.

What we value

  • Ownership over both your work and the company’s success
  • Empathy for colleagues and for customers
  • Humility in problem-solving and collaboration
  • Pragmatism for navigating ambiguity quickly and sensibly
  • Inclusion of different backgrounds, opinions, cultures, etc.

Given that we work in a sometimes intense or stressful environment, it’s vital that our 
values align. We’d be happy to elaborate on any or all of these during the interview process.

What you’ll get

  • Talented teammates who challenge you to be better
  • Access and often input to a wide range of business activities
  • An opportunity to have an outsized impact on industry-defining vehicles
  • The ability to drive positive environmental change through your work
  • The opportunity to travel to some of the most spectacular places in the world

About X Shore

The Swedish climate technology and electric boat company X Shore was founded in 2016 in Stockholm. Made in Sweden, X Shore has become the world's leading supplier of electric boats with customers in markets such as North America and Europe. X Shore’s boats use no fossil fuels and have minimal impact on marine wildlife. X Shore boats have received numerous design awards and have won European Powerboat of the Year, Best of Boats and Design awards globally.

Read more at

Hope to hear from you soon!
The crew at X Shore

Job Tags

Full time, Gangs, Flexible hours,

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